SkillAstro Refund & Return Policy
Thank you for choosing SkillAstro. We are committed to offering high-quality courses and services for astrologers, tarot readers, and spiritual professionals. Please read this Refund and Return Policy carefully to understand your rights and responsibilities. This policy governs all refund-related matters for SkillAstro's live and recorded courses.
You may review the most current version of this policy at any time on this page. SkillAstro reserves the right to update, modify, or replace any part of this policy without prior notice. Updates become effective as soon as they are posted on our website. Your continued use of our services after changes have been made implies your acceptance of those changes.
Refund Policy
Live Courses
1. No Refunds After Course Start: Once a course has begun, we do not offer any refunds under any circumstances. Please ensure you understand the course content and structure before enrolling.
2. Course Completion Timeline: While we aim to complete all courses within a timeframe, this is not a guaranteed commitment. Course completion may be delayed due to scheduling, availability, or other unforeseen circumstances.
3. No Refund Due to Delayed Course Completion: If SkillAstro is unable to complete a course within the expected day period, you will not be eligible for a refund. Course delays do not constitute grounds for refund claims.
Note: If SkillAstro is unable to complete a course within the committed time, we may provide extended access or alternative solutions to ensure the course is completed. However, in such cases, you are not eligible to demand a refund solely on the basis of delay.
4. Non-Transferable Enrollment: Course enrollments are non-transferable and are tied to the individual who has registered. You may not transfer your enrollment to another person.
5. Digital Nature of Services: All our courses are digital and once accessed, they are considered delivered. As such, refunds will not be provided due to the nature of the content being non-returnable.
Recorded Courses
1. Cooling-Off Period
- Students may request a refund of the ₹3000 advance within 72 hours.
- After 72 hours, the advance becomes non-refundable, and access to bonus content remains.
2. Completion of Payment
- Students are encouraged to complete the remaining course fee within 30 days of the advance payment.
- However, course completion timelines may vary, and students may receive access to the full course once the payment is complete, irrespective of the 30-day period.
- If full payment is not completed, the student retains lifetime access to bonus content only, and the ₹3000 advance remains non-refundable.
- Please note: If SkillAstro is unable to complete the course on time due to unforeseen delays, students are not entitled to request a refund solely on that basis. We are committed to delivering the course in full, and any delay does not constitute grounds for a refund.
3. Refunds on Full Payment
- After full payment is made, refunds can be requested within 7 days, only if the recorded course has not been accessed or downloaded.
- Once content is accessed or downloaded, no refund will be processed.
Eligibility Criteria for Refunds
Refunds are applicable only if all of the following conditions are met:
- The user's full name must match the name on their government-approved ID and payment account.
- Refunds will be processed only to the original payment source.
- You must be a registered user enrolled in our database.
- If you're found recording, distributing, or selling SkillAstro content, your access will be revoked immediately, and you will forfeit all refund rights.
- You must provide clear transaction details (date, ID, URN, etc.) for verification. If we cannot verify the transaction, we reserve the right to reject your request.
Note: If a payment isn’t visible in our records due to technical delays or gateway issues, we will cooperate to resolve the issue, though we may request additional details.
- Taxes (GST/VAT) will not be refunded, unless legally mandated.
Refund Processing Timeline
- Approved refunds are processed within 12–14 working days.
- Refund credit to your bank may take an additional 24 to 96 hours, depending on your bank/payment method.
- External factors such as payment gateway delays may impact this timeline.
Course Access Duration
- Recorded Courses: Access valid for 1 year from the date of purchase.
- Live Courses: Post-attendance, recordings are accessible for 6 months.
- SkillAstro reserves the right to revoke access for any policy violations without prior notice. You may contact support for clarification.
Withdrawal After Accessing Content
If you withdraw after accessing course materials (live or recorded), no refund will be issued. You may still retain access for the remaining duration.
Support & Assistance
For queries regarding refunds, course access, or any other concerns, please write to:
We aim to respond to all queries within 48 business hours.
Policy Updates
SkillAstro may revise this Refund and Return Policy without prior notice. Any updates will be effective upon posting. By using our services or enrolling in our courses, you agree to abide by the terms of this policy.